The Crowne Plaza Hotel has a convenient service for dealers wishing to ship merchandise directly to the hotel in advance—however, they now charge a handling fee per box. It’s pretty reasonable; in this packet you’ll find a sheet detailing the charges.
Once your boxes are in the hotel’s hands, they’re placed in a security lockup. When you check in at the front desk, the fact that your parcels are in the lockup should appear on the computer. You can pick them up yourself or have the bell captain deliver them to your room. The appropriate charges can then be paid at the front desk (these fees go to the hotel--not WonderFest!). See below for rates.
Address your shipment to:
Yourself, c/o the Security Dept.Crowne Plaza Hotel830 Phillips LaneLouisville, KY 40209-1387.
Mark clearly on the box that it’s for the WonderFest Convention - May 18-19.
The following are the rates and guidelines for packages and materials that are routed through the Shipping and Receiving Departments of the Crowne Plaza Hotel.
Additional charge will be incurred for oversize/overweight packages.
There is no raised loading dock at the Crowne Plaza, all skids or oversized/overweight deliveries must be made on vehicles with lift-gates.
Provision must be made for off-loading of any crate that is in excess of 500 lbs., by calling the Hotel Catering Manager at least two weeks prior to delivery to arrange for rental of a forklift at an additional charge, dependent on the size of the crate.
Normal delivery consists of any standard package delivery through normal carriers such as Federal Express, UPS, Airborne Express, etc. When a normal delivery comes on a skid or crate, the rate, which benefits the guests, will apply. For example: a skid with 15 small/medium boxes delivered to the Shipping and Receiving Department would incur charges of $4.00 per box to total $65.00, instead of the $75.00 charge.
Freightliner deliveries consist of those deliveries made by freight/storage companies that handle large, oversized shipments not normally handled by your normal package carriers. Standard charge is $75.00 per skid (based on 4x4x4 size); any delivery in excess of this standard size or in excess of the weight limit of 250 lbs. will be charged $100.00 per 250 lbs.
A storage rate will be charged to all guests who have packages stored on the hotel property for more than 7 days. Any item stored in excess of 7 days will be charged a daily rate of $5.00 per day. Any items left in storage in excess of 14 days shall be disposed of.
Letters and small boxes (8” x 8” x 2”) can be picked up from Hotel Security at no charge.
If you have any questions, please call the Catering Department: (502) 367-2251.